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Tasks
- First point of contact for our internal and external customers as a Special Service Expert Logistics +
- Responsible for ensuring smooth customs clearance processes
- Monitoring of transport execution (shipment tracking) as well as coordination of transport partners and implementation of alternative solutions in the event of unforeseen disruptions
- Ensuring compliance with operational KPIs
- Co-responsibility for monthly bookings of existing customers within our network
- Supporting larger national and international projects
- Supporting our foreign subsidiaries as part of a central competence team
Benefits
Company bonus (if applicable),Free parking,Flight privileges,Cafeteria ,Subsidized public transport,Bike leasing,Special deals with selected partners ,Employee events,Hybrid working possible,Flexible working hours,Child-friendly office,Development programs / Training options,Company doctor,Free snacks / drinks,EGYM WellPass
Company bonus (if applicable), Free parking, Flight privileges, Cafeteria , Subsidized public transport, Bike leasing, Special deals with selected partners , Employee events, Hybrid working possible, Flexible working hours, Child-friendly office, Development programs / Training options, Company doctor, Free snacks / drinks, EGYM WellPass
Requirements
- Completed vocational training as a freight forwarding and logistics services clerk, air traffic clerk, or a comparable commercial qualification, with comprehensive knowledge of the global logistics market
- Excellent customer and service orientation, with the ability to inspire our customers even in critical and stressful situations through a “Yes We Can” attitude
- Independent, solution-oriented, and goal-driven way of working, combined with commitment, reliability, and a strong sense of responsibility
- Friendly and professional demeanour, strong communication skills, excellent teamwork, and a strong problem-solving mindset
- Very good German and good English skills, as well as confident use of MS Office applications
- Applicants with severe disabilities will be given preference if equally qualified
Contact
Adiam Tsege
HR
time:matters GmbH
Email address for inquiries
your.career@time-matters.com
Company
About time:matters GmbH
We at time:matters are the Experts for High Performance and global Special Speed Logistics and we love what we do! We transport urgently needed spare parts, life-saving stem cells and important documents by air, rail and road quickly and reliably from A to B - if required also personally accompanied by an airmates On Board Courier.
For our customers, our more than 330 employees worldwide implement tailor-made logistics solutions and make the seemingly impossible possible. Would you like to contribute to the success of time:matters with your unique personality?
www.time-matters.com
