Scrum Master - Customer Data Management

Welcome to the team: Scrum Master - Customer Data Management (m/f/diverse)

• Function Function:Information Technology
• Location Location:Lodz
• Job type Job type: / Full time
• First working day First working day:1 / 2 / 2026
• Application deadline Application deadline:4 / 16 / 2026

Apply now: https://jobs.commerzbank.com/index.php?ac=application&jobad_id=58798
Join our team as a Scrum Master!
Your tasks
As a Scrum Master, you will be responsible for facilitating and ensuring smooth cooperation and communication among multiple teams situated in Lodz and Frankfurt, as well as collaborating effectively with other teams within cluster, key area and branch.
You will play a crucial role in guiding and supporting the teams to adhere to agile practices, fostering a constructive and efficient environment that promotes continuous improvement and successful delivery of projects.
Your leadership will be essential in resolving impediments, coordinating cross-team efforts, and ensuring that all teams are aligned with the overall project goals and timelines. In this senior capacity, you will leverage your expertise to mentor team members, advocate for agile principles, and drive the implementation of best practices to achieve optimal performance and high-quality outcomes across the teams.
What you will be doing?

• Facilitating Scrum Events: Ensure that daily stand-ups, sprint planning, sprint reviews, and retrospectives occur and are effective
• Coaching the Team: Guide the team on Agile and Scrum practices to improve efficiency, quality, and collaboration
• Removing Impediments: Actively identify and remove barriers that prevent the team from achieving their goals
• Supporting Product Owners: Help the Product Owners in their duties and responsibilities
• Promoting Transparency: Ensure that information radiators are up-to-date and visible to facilitate transparency and communication

Alternative Tasks and/or (depending on demand):

• Cross-Team Coordination: Facilitate collaboration and coordination between different teams, especially if working within a larger Agile framework such as SAFe
• Tool Management: Manage and administer the Agile tools (like Jira, Confluence) used by the team to ensure they are being utilized effectively
• Reporting: Create and present reports for management and stakeholders regarding team progress, impediments, and other metrics
• Agile Advocacy: Champion Agile practices and values throughout the organization, promoting a cultural shift towards Agile methodologies
• Conflict Resolution: Mediate any conflicts within the team to maintain a healthy and collaborative work environment
• Market Trends Monitoring: Keep up-to-date with the latest industry trends in Agile and Scrum, and introduce relevant practices to the team.
• Performance Monitoring: Track and measure team performance using Scrum metrics like velocity and burn-down charts
• Stakeholder Management: Engage with stakeholders across the organization to ensure alignment and address any concerns or needs.
• Continuous Improvement: Foster an environment where continuous improvement is prioritized, including encouraging experiments to enhance team efficiency

Your profile

Which technology & skills are important for us?

• High knowledge of Scrum Framework (e.g. PSM I/II Certificate)
• Good knowledge of Agile Methods (e.g. SAFe)
• Good knowledge of JIRA/Confluence
• English B2/C1 level - it is our business languag

Nice to have:

• German B2+ level

How?
Hybrid on Wersalska 6 street (Once a week work from the office - Łódź)
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The company
Below you can find more information about Commerzbank and cluster:
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so we are. We are leaving the traditional bank behind us and are choosing to move forward as a digital enterprise. This is exactly why we need talented people who will join us on this journey. We work in inter-locational and international teamwork in agile methodologies
Description of the cluster:
Customer Data Management (CDM) harmonises the heterogeneous application landscape for customer master data to enable fast and efficient access across the bank and to create the basis for a new standard of data quality. We create group-wide views of the personal and customer master data and link these to alliances for internal and regulatory processes.
Our mission is to turn Party Data into an Asset.
We are operating across Frankfurt, Lodz, and Düsseldorf, collaborating closely, using modern IT infrastructure and leveraging cloud solutions to develop APIs, database and frontend solutions, providing high quality customer master data to our consumers within bank.

What we offer

• Medical care packages in Enel-med,
• Additional Generali insurance,
• Multisport Plus Card,
• Sodexo Lunch Pass card,
• Co-financing of glasses or contact lenses,
• PPE- Employee pension scheme, in which the employer's contribution is 4.5% of the monthly salary,
• Special offer at mBank for Commerzbank employees,
• Special offers within mBank group (including free access to Legimi ebooks, special offer in Orange, discounts in chosen car salons),
• Access to the Speexx e-learning language platform,
• Access to O’Reilly and Clix (Linkedin Learning) e-learning platform,
• Internal training program Skills@work (coffee Learning Session - informal quarterly meetings among employees focusing on a given technological or business issue, BigUP- individual mentoring program focused on soft skills development, Coach Academy - Technical training organized by employees for employees, Guilds - groups focusing on a given technology),
• External trainings,
• Interest groups and integration events,
• Relocation packages inside and outside Poland,
• Psychological support program for employee and family, additionally financial and legal consultations (chat, phone, 24/7),
• Additional holiday days after each year worked at Commerzbank (maximum 5 additional days),
• Compensation of up to 100% for sick pay (up to 33 days in a given calendar year),
• Equivalent for electricity and internet while working for home,
• Flexible working time,
• Masterbenefit - car subscription,
• Travel allowance of 150 pln for each arrival for the first year of work in Commerzbank for employees who are living outside of Łódzkie and their previous employer was located outside of Łódzkie.
• Annual bonus, which amount depends of the results of the bank.

Contact
Commerzbank Aktiengesellschaft Spółka Akcyjna oddział w Polsce
Ul. Wersalska 6
91-203 Łódź
Your application process
Please add the following clause to your application:
1. I consent to the processing of personal data contained in this document by Commerzbank Aktiengesellschaft with its registered office in Kaiserstrasse 16, 60311 Frankfurt am Main, Germany, operating through the Branch in Poland with its registered office in Łódź, 91-203 Łódź, ul. Wersalska 6, KRS 0000631053, for the implementation of the current recruitment process and for the future recruitment for a period of 6 months, in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data the free flow of such data and the repeal of Directive 95/46 / EC (RODO) and in accordance with the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000). I provided my personal data voluntarily and I declare that they are truthful. I have the right to withdraw this consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
2. I have read the content of the information clause, including information about the purpose and methods of processing personal data and the right to access my personal data and about the right to correct, rectify and delete it.