Digital Content Expert - Web (d/m/f) - Hybrid Work

Detailansicht des Stellenangebots Stellendetails zu: Digital Content Expert - Web (d/m/f) - Hybrid Work Digital Content Expert - Web (d/m/f) - Hybrid WorkKopfbereichArbeitContent-Manager/inDigital Content Expert - Web (d/m/f) - Hybrid WorkDeutsche Lufthansa AGVollzeitTeilzeit (Vormittag, Nachmittag, Abend)Frankfurt am Mainab sofortunbefristetGesternStellenbeschreibung

As a Digital Content Management Expert, I bring passion for customer communication & digital channels. I excel in managing and editing content to elevate the user experience, enhancing information design and optimizing content quality.
Content Management: planning, creating, and publishing digital content for websites, incl. integration in existing information architecture and continuous improvement of contents.
Coordinate content editing requests and prioritize.
Execute content editing in German and/or English according to digital communication principles.
Act as a content consultant for relevant stakeholders, product owners and cross-functional teams within the Lufthansa Group to ensure optimal communication towards our customers.
Steer and manage external service providers, such as agencies incl. budget monitoring
Apply airline know how & understanding of target audiences to build business rules for reaching selected target groups.
Follow communication guidelines, incorporating brand guidelines from multiple airlines.

Ihr Profil

2+ years of experience in communications or marketing ideally within an agile environment.
Excellent content editing skills, both in German and English.
Expert knowhow on content management on the digital channel web and strong understanding of digital communication principles.
High analytical skills to model information flows, achieving a more human-centric and empathic communication experience.
Relevant CMS working experience, ideally Adobe Experience Managed (ARM), knowledge of Jira is a plus.
Experience in the collaboration with, and steering of agency.
High organizational skills and highly capable of reducing complexity.
Very good collaborative spirit towards cross functional and agile teams.
Willingness to expand my comfort zone by sometimes leaving it.
Very good command of English.
Creating the world’s best connected travel experience - physical, human, and digital - for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry. We operate with 100% focus on delivering tangible value-adding solutions and develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.
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